Guarantee, Returns and Exchanges

Suitability for Purpose

Buyer must determine slip resistance suitability and maintainability. Ceramic, porcelain and related products represent products of nature, we cannot be held responsible in any cause of action resulting from their use in any form.

Customer's selection and usage of Woodchuck Creations products and the installation procedure and maintenance practice employed by each customer are outside the direction and control of Woodchuck Creations and are strictly and completely the choice and responsibility of each customer and their installer. Woodchuck Creations does not warrantee any product for any specific use, nor any installation procedure or maintenance practice, and expressly disclaims all asserted claims after installation of Woodchuck Creations products.

USERS ARE SOLELY RESPONSIBLE FOR DETERMINING WHETHER A PRODUCT IS SUITABLE FOR THE USER'S PURPOSES, OR WHETHER IT WILL ACHIEVE THE USER'S INTENDED RESULTS.

Woodchuck Creations IS NOT LIABLE FOR LABOR COSTS INCURRED IN REMOVAL, REINSTALLATION OR REPAIR OF THE PRODUCT BY ANYONE.

IN NO CASE WILL Woodchuck Creations LIABILITY EXCEED THE PURCHASE PRICE PAID FOR A PRODUCT.

Photography

Products on the Woodchuck Creations Website have been photographed to represent color and pattern as close to the actual product as possible. However Woodchuck Creations cannot guarantee how the images represent on a users own computer and monitor and accepts no responsibility for accuracy of pattern, color, shape, texture or size of products portrayed on the Site. It is the sole responsibility of the user to perform their own due diligence in respect to making a final purchase from Woodchuck Creations.

Our Guarantee

My promise to you is the best quality, the best value and the best service.
If you are not satisfied with your order when it arrives, simply return it for an exchange or refund of the purchase price within 30 days of the invioce date.
Please mail your package in a prepaid method to:
Woodchuck Creations
116 4th Ave SW
Ronan, MT 59864


Refunds will be credited in the same form as the original payment type.
For your protection, your return package should be insured.